LimeLife is a professional beauty brand offering high-performance natural skincare and professional-quality makeup for all skin tones and types. More than a beauty brand, LimeLife is also a community that celebrates confidence, connection, and self-care — helping you look good, feel good, and live beautifully every day.

What is LimeLife's heritage?

LimeLife's professional beauty heritage began in 1952 in New York with Alcone, a family-owned store that became a leading supplier of makeup for film, theatre, and television. In 2015, Michele Gay and Madison Mallardi founded LimeLife to bring that professional-quality beauty to all women. Since 2018, LimeLife has been part of the L'Occitane Group and is now present in 8 countries worldwide.

LimeLife is part of the L'Occitane Group, one of the world's leading international luxury cosmetics companies. LimeLife operates independently and is present in 8 countries: the US, Canada, UK, Ireland, Germany, France, Spain, and Austria.

Where is LimeLife available?

LimeLife is currently available in the United States, Canada, United Kingdom, Ireland, Germany, France, Spain, and Austria.

Is LimeLife cruelty-free?

Yes. LimeLife is Leaping Bunny certified — the gold standard for companies committed to banning animal testing. Most LimeLife products are also vegan.

Is LimeLife committed to sustainability?

Yes. LimeLife uses unit cartons made in wind-powered facilities whenever possible, incorporates recycled materials in packaging, and offers refill options to help reduce waste.

How do I find the right products for my skin?

LimeLife offers a skincare quiz to help you identify your skin type and build the right routine, and a Perfect Foundation shade finder to match your skin tone among 49 shades.

What is a Beauty Guide?

Beauty Guides are independent consultants who share LimeLife products with their community and earn commissions on sales. They offer personalized beauty guidance in person or online — helping customers find the right products, learn how to use them, and feel confident in their own skin.

How much does it cost to become a Beauty Guide?

Joining LimeLife as a Beauty Guide is free during the first month. After that, there is a $9.95 USD / $12 CAD monthly fee and a yearly renewal fee ($75 USD / $95 CAD), which give you full access to your personal online store, business back office, and all training tools.

How much can I earn as a Beauty Guide?

Beauty Guides earn between 20% and 40% commission on sales, with no cap. LimeLife has paid out over $235M in commissions to its Beauty Guides, and over 200 Beauty Guides have earned more than $100K in commissions.

Do I need experience to become a Beauty Guide?

No experience is needed — just motivation. LimeLife provides ready-to-use business tools, masterclasses from makeup artists and estheticians, and a supportive community at every step.

Where can I find a Beauty Guide near me?

Use the 'Find a Beauty Guide' tool on limelife.com to search by ZIP code, name, or city within a 25, 50, or 75 mile radius.

What is the LimeLifer Loyalty Program?

LimeLifer is LimeLife's free loyalty program. Every time you shop, you earn Stars that convert into product credit for future orders. You also unlock free shipping perks, birthday and anniversary gifts, and referral rewards as you move up through four tiers: Silver, Gold, Platinum, and Diamond.

How do I join the LimeLifer program?

Simply create a LimeLife account and you're automatically enrolled at Silver status — no purchase required.

Can I refer a friend through LimeLifer?

Yes. When you refer a friend, they receive 10% off their first order and you earn $10 in product credit on qualifying referral orders of $50 or more.

What is Subscribe & Save?

Subscribe & Save lets you set up automatic deliveries on your favorite LimeLife products. You save 10%, get free shipping on $50+ replenishment orders, and can update your products, change delivery frequency, or cancel anytime — no membership fee.

Is there a fee for Subscribe & Save?

No — there is no membership fee for Subscribe & Save, and you can cancel at any time. → For all Subscribe & Save details, visit our dedicated FAQ page here.

Does LimeLife offer free shipping?

LimeLife offers free shipping on all US orders over $135. First-time customers receive free shipping on their first order of $50 or more. Subscribe & Save members get free shipping on replenishment orders of $50 or more. (Threshold excludes tax, shipping charges, discounts, and gift boxing.)

What are the shipping options and delivery times?

LimeLife offers two shipping methods in the US: Standard shipping (up to 8 business days, $11.95) and Express shipping (up to 4 business days, $29.95).

What is LimeLife's return policy?

LimeLife accepts returns within 30 days of product receipt. You can return items directly to the warehouse or through your Beauty Guide. Refunds are issued to the original payment method, excluding shipping charges. Sale items, Starter Kits, and subscription products including AmazeBox are not eligible for return.

Can I exchange a product for a different shade?

Yes. If you are unhappy with a shade or variation, you can return the item and LimeLife will ship out the new shade for free. The exchanged item must be of equal value.

How can I contact LimeLife customer service?

LimeLife's customer care team is available Monday to Friday, 9am–7pm EST. You can reach them by phone at 1-844-232-6294 or by submitting a request through the Help Center at support.limelife.com.

Where can I find answers to my questions?

Visit the LimeLife Help Center at support.limelife.com for detailed answers on orders, shipping, returns, your account, and more. You can also reach your Beauty Guide directly for personalized assistance.

Natural Skincare & Professional Makeup

Q: What can I always expect from LimeLife products?

All LimeLife products are formulated with a high percentage of naturally derived ingredients, combining natural botanicals with safe, science-backed actives. Most products are vegan and Leaping Bunny certified cruelty-free. LimeLife bans over 1,700 harmful ingredients in line with strict EU standards, excluding parabens, phthalates, and harsh sulfates. All products undergo strict EU safety testing.

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LimeLife creates professional-grade beauty essentials — from high-performance natural skincare to professional-quality makeup crafted for all skin tones and types. Most of our products are vegan and Leaping Bunny certified cruelty-free, and all formulas are free from over 1,700 harmful ingredients. More than a beauty brand, LimeLife is a community of Beauty Guides that celebrate confidence, connection, and self-care.

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